AquaFresh Interior

AquaFresh Interior 7 years Performance Warranty

Introduction

This warranty pertains to AquaFresh Interior PU Wall Finish when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

7 years against fading, flaking and peeling from the date of commencement of warranty

The warranty shall apply

  • Only if AquaFresh Interior Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling, Fading on vertical wall surfaces

  • Only if the recommended surface preparation and application procedure are followed

  • Only if the defect is seen at least to the minimum area of 12 sq feet

  • Only if AquaFresh Primer is used prior to application of AquaFresh Interior Top coat

  • Only when AquaFresh Primer and AquaFresh Interior Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs a pre-inspection of the site by the company personnel is mandatory

The warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To Paint failures due to Structural Defects, Plant Growth, Ants and Insects and Staining due to Plant Pots

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God

  • If defect is due to abuse or negligence

  • If defect is caused by miscreants

  • If defect is due to Improper surface preparation / cleaning

  • For Normal wear and tear

Procedure for Claims

  • Customer should lodge the complaint on product failure by sending email to marketing@mrfpaint.com along with the mail sent on warranty commencement

  • Warranty claims will be processed only after complete investigation of the site by company officials and only with proper proof of purchase invoice

  • In case of any disputes, the same is subject to exclusive Jurisdiction of the courts of Chennai

Important Note

Ensure to register your purchase details as specified on warranty commencement in order to claim the warranty

AquaFresh Exterior

AquaFresh Exterior 7 years Performance Warranty

Introduction

This warranty pertains to AquaFresh Exterior PU Wall Finish when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

  • 7 years against fading, flaking and peeling from the date of commencement of warranty

  • 5 years against growth of algae and fungi from the date of commencement of warranty

The warranty shall apply

  • Only if AquaFresh Exterior Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling, Fading, Growth of fungus and algae on vertical wall surfaces

  • Only if the recommended surface preparation and application procedure are followed

  • Only if the defect is seen at least to the minimum area of 12 sq feet

  • Only when applied on vertical exterior masonry walls only.

  • Only if AquaFresh Primer is used prior to application of AquaFresh Exterior Top coat

  • Only when AquaFresh Primer and AquaFresh Exterior Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs a pre-inspection of the site by the company personnel is mandatory

The warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To growth of algae or fungus on surfaces other than masonry walls.

  • To Paint failures due to Structural Defects, Bird Droppings, Plant Growth, Ants and Insects and Staining due to Plant Pots

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God

  • If defect is due to abuse or negligence

  • If defect is caused by miscreants

  • If defect is due to Improper surface preparation / cleaning

  • For Normal wear and tear

  • For fading and chalking within normal limits in coastal areas, which are not considered as paint failure

Procedure for Claims

  • Customer should lodge the complaint on product failure by sending email to marketing@mrfpaint.com along with the mail sent on warranty commencement

  • Warranty claims will be processed only after complete investigation of the site by company officials and only with proper proof of purchase invoice

  • In case of any disputes, the same is subject to exclusive Jurisdiction of the courts of Chennai

Important Note

Ensure to register your purchase details as specified on warranty commencement in order to claim the warranty

Altura Interior and Exterior

Altura Interior and Extrerior Emulsion 5 years Performance Warranty

Introduction

This warranty pertains to Altura Interior and Exterior Emulsion when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

  • 5 years against fading, flaking and peeling of paint film from the date of commencement of warranty

  • 3 years against growth of algae and fungi from the date of commencement of warranty

Commencement of Warranty

The warranty shall commence from the date when customer sends an email with relevant details like Customer Name, Address, Contact Number, Dealer Name and Invoice copy to marketing@mrfpaint.com. Purchase details email needs to be sent within fifteen(15) days of the completion of painting of Altura 2-in-1 emulsion

For Exterior Application the warranty shall apply

  • Only if Altura Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling, Fading, Growth of fungus and algae on vertical wall surfaces

  • Only if the recommended surface preparation and application procedures are followed

  • Only if the defect is seen at least in a minimum area of 12 sq feet

  • Only when applied on vertical exterior masonry walls

  • Only if the recommended primer is used prior to application of Altura Top coat

  • Only when the recommended primer and Altura Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs, a pre-inspection of the site by the company personnel is mandatory

For Exterior the warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To growth of algae or fungus on surfaces other than masonry walls.

  • To Paint failures due to Structural Defects, High Alkalinity, Bird Droppings, Plant Growth, Ants and Insects and Staining due to Plant Pots.

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God.

  • If defect is due to abuse or negligence.

  • If defect is caused by miscreants.

  • If defect is due to improper surface preparation / cleaning.

  • For normal wear and tear.

  • For fading and chalking within normal limits in coastal areas, which are not considered as paint failure.

For Interior Application the warranty shall apply

  • Only if Altura Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling and Fading of paint film on vertical wall surfaces

  • Only if the recommended surface preparation and application procedures are followed

  • Only if the defect is seen at least in a minimum area of 12 sq feet

  • Only if the recommended primer is used prior to application of Altura Top coat

  • Only when the recommended primer and Altura Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs, a pre-inspection of the site by the company personnel is mandatory

For Interior Application the warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To Paint failures due to Structural Defects, High Alkalinity, Plant Growth, Ants and Insects and Staining due to Plant Pots

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God

  • If defect is due to abuse or negligence

  • If defect is caused by miscreants

  • If defect is due to Improper surface preparation / cleaning

  • For normal wear and tear

Procedure for Claims

  • Customer should lodge the complaint on product failure by sending email to marketing@mrfpaint.com along with warranty commencement mail earlier sent by the customer

  • Warranty claims will be processed only after complete investigation of the site by company officials and only with proper proof of purchase invoice

  • In case of any disputes, the same is subject to exclusive Jurisdiction of the courts at Chennai

Important Note: Ensure to register your purchase details as specified on warranty commencement in order to claim the warranty

Visa Interior Emulsion

Visa Interior Emulsion 3 years Performance Warranty

Introduction

This warranty pertains to VISA Interior Emulsion when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

  • 3 years against fading, flaking and peeling of paint film from the date of commencement of warranty, when used at the interior walls.

Commencement of Warranty

The warranty shall commence from the date when customer sends an email with relevant details like Customer Name, Address, Contact Number, Dealer Name and Invoice copy to marketing@mrfpaint.com. Purchase details email needs to be sent within fifteen (15) days of the completion of painting of VISA Interior.

The warranty shall apply

  • Only if VISA Interior Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling and Fading of paint film on vertical wall surfaces

  • Only if the recommended surface preparation and application procedures are followed

  • Only if the defect is seen at least in a minimum area of 12 sq feet

  • Only if the recommended primer is used prior to application of VISA Interior Top coat

  • Only when the recommended primer and VISA Interior Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs, a pre-inspection of the site by the company personnel is mandatory

The warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To Paint failures due to Structural Defects, High Alkalinity, Plant Growth, Ants and Insects and Staining due to Plant Pots

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God

  • If defect is due to abuse or negligence

  • If defect is caused by miscreants

  • If defect is due to Improper surface preparation / cleaning

  • For normal wear and tear

Procedure for Claims

  • Customer should lodge the complaint on product failure by sending email to marketing@mrfpaint.com along with warranty commencement mail earlier sent by the customer

  • Warranty claims will be processed only after complete investigation of the site by company officials and only with proper proof of purchase invoice

  • In case of any disputes, the same is subject to exclusive Jurisdiction of the courts at Chennai

Important Note

Ensure to register your purchase details as specified on warranty commencement in order to claim the warranty

Campus Exterior Emulsion

Campus Exterior Emulsion 3 years Performance Warranty

Introduction

This warranty pertains to Campus Exterior Emulsion when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

  • 3 years against fading, flaking and peeling of paint film from the date of commencement of warranty

Commencement of Warranty

The warranty shall commence from the date when customer sends an email with relevant details like Customer Name, Address, Contact Number, Dealer Name and Invoice copy to marketing@mrfpaint.com. Purchase details email needs to be sent within fifteen(15) days of the completion of painting of Campus Exterior.

The warranty shall apply

  • Only if Campus Exterior Top coat purchased and used in a single site is 50 litres or more

  • Only limited to defective area in case of paint failure. Paint Failure denotes Flaking, Peeling and Fading of paint film on vertical wall surfaces

  • Only if the recommended surface preparation and application procedures are followed

  • Only if the defect is seen at least in a minimum area of 12 sq feet

  • Only when applied on vertical exterior masonry walls.

  • Only if the recommended primer is used prior to application of Campus Exterior Top coat

  • Only when the recommended primer and Campus Exterior Top coat are thinned as per recommendation

  • For sites which consumes more than 150 ltrs, a pre-inspection of the site by the company personnel is mandatory

The warranty shall not apply

  • If the defect is due to intermittent dripping of water from any external source

  • If the defect is due to water penetration due to capillary rise from the ground level, including water leakage, seepage within the building structure and continuous dampness of the surface.

  • To growth of algae or fungus on surfaces.

  • To Paint failures due to Structural Defects, High Alkalinity, Bird Droppings, Plant Growth, Ants and Insects and Staining due to Plant Pots.

  • If defects are due to natural calamities like earthquakes, cyclones and Acts of God.

  • If defect is due to abuse or negligence.

  • If defect is caused by miscreants.

  • If defect is due to improper surface preparation / cleaning.

  • For normal wear and tear.

  • For fading and chalking within normal limits in coastal areas, which are not considered as paint failure.

Procedure for Claims

  • Customer should lodge the complaint on product failure by sending email to marketing@mrfpaint.com along with warranty commencement mail earlier sent by the customer

  • Warranty claims will be processed only after complete investigation of the site by company officials and only with proper proof of purchase invoice

  • In case of any disputes, the same is subject to exclusive Jurisdiction of the courts at Chennai

Important Note

Ensure to register your purchase details as specified on warranty commencement in order to claim the warranty

Terafix and AquaFresh Cool

Introduction

This warranty pertains to Terafix and AquaFresh Cool when used as per recommended application procedure detailed in the pack / Product Data Sheet.

Warranty category and its tenure are as follows

  • 2 Years "No Water Seepage Warranty" - with 1 coat of terafix

  • 5 Years "No Water Seepage Warranty" - with 2 coat of Terafix: recoated every two years with AquaFresh Cool

Commencement of Warranty

The warranty shall commence from the date when customer sends an email with relevant details like Customer Name, Address, Contact Number, Dealer Name and Invoice copy to marketing@mrfpaint.com. Purchase details email needs to be sent within fifteen(15) days of the completion of painting of Terafix and AquaFresh Cool

Terms of Warranty

  • Surface Preparation and Application to be carried out as recommended.

  • Application of Terafix to be done completly without leaving any free space in the terrace surface / parapet.

  • Cracked, damaged or Overly Porous surface to be fixed before coating the terrace surface/parapet with TeraFix Terrace Primer.

  • Coating should be remain intact without any tampering.

  • Proper care should be taken to maintain a clean terrace and water logging to be avoided.

  • Ensure proper waterproofing on vertical walls to avoid water seepages.

  • Water seepage through the side walls or not covered by this warranty.

  • Wear and tear of the coating due to high traffic is not coverd by this warrenty.

  • This warrenty does not cover any indirect/incidental or consequential loss and it is limited to recoating of the painted surface or refund of the paint cost at the sole discretion of the company.

  • The company reserves its right to modify part or the entire warranty policy without any oblication or notice.

  • There is no implied warranty of merchantability or fitness for a particular purpose.

  • In case of disputes, the courts at chennai shall have exclusive jurisdiction.

Register your purchase details

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